Hume delivers a wide range of services and assistance to customers.

Hume is able to offer advice and assistance if you are homeless or otherwise in housing need and provides a wide range of support and advice services to tenants in addition to property and tenancy management services.

The primary activity of Hume is the provision of secure affordable accommodation for those on low to moderate incomes. To find out more about the accommodation Hume provides and the application process see the Applying for Housing tab.

Hume works closely with a wide range of partners who provide specialist support services for tenants and will introduce customers to these providers where they can be of assistance.

The service providers Hume works closely with provide support in areas including mental health, young people, domestic violence and migrant support.

Hume’s skilled staff are also able to offer help and advice to customers in a range of areas including:

• Advice about securing private rental accommodation
• Assistance with applying for social housing
• Assistance with applying for affordable housing
• Money management skills and budgeting

Translation services are available at no cost to the customer to ensure that all can have clear communication with Hume staff.

General Housing

Applicants for General Housing must meet the Housing NSW eligibility criteria. Applications are made through Housing Pathways the common waiting list for community housing providers and HNSW.  For additional information please contact our office or the Housing NSW Housing Pathways website.

Social Housing Subsidy Program

The Social Housing Subsidy Program offers long term housing to applicants in 3 income categories:

* Income Range is indexed annually.

Fixed Term Housing

Hume manages a number of properties with support agencies where the length of tenancy is linked to the agreed support period. This accommodation is only suitable for people whose housing situations means that a short period of affordable rent is better than their current situation.

Affordable Housing

Hume CHA has some affordable properties with ownership and the remainder are owned by Blue CHP. Affordable housing is targeted to moderate income households who are working full or part time and can afford to pay 75% of median rent and is based on 3 income bands. Allocated properties under this program are advertised on the internet.

Transitional Housing

Transitional Housing provides short, fixed term accommodation to homeless people to assist them to recover from a previous bad rental history and secure a suitable and more permanent accommodation in Private Rental Market.

Temporary Accommodation Program (TAP)

The Temporary Accommodation Program provides very short term housing to homeless people who without the Temporary Accommodation Program would be placed in a motel by Housing NSW.

Support Partners

Hume CHA has 31 formal support agreements with support agencies across Western Sydney who have customers that wish to live in one of the areas covered by Hume CHA. Accommodation under this program is offered on fixed term leases with a maximum period of 2 years. The customers work with support workers who assist them to sustain a tenancy and move into unsupported accommodation.

Fee for Service

This program allows other organisations or services to house their customers in satiable, affordable accommodation without that specific organisation having to be responsible for the day to day property and tenancy management. Please contact the Hume CEO to discuss fee for service opportunities.