Registered NDIS Provider

Customer Feedback


Hume welcomes your feedback and encourages you to let us know if you are either happy or unhappy with our service.

You can contact us by phone on (02) 9722 4300 or email us at: hume@humecha.com.au

We encourage you to discuss any problems you may have with us first so that we can try and resolve the situation.

 

If you wish to make a formal complaint please complete and send us a Complaints form

We will acknowledge your complaint within two days of receiving it and provide a formal response within 15 working days.

 

If you disagree with a decision we have made you can complete our Appeals form

For more information on complaints and appeals and your rights as a customer please read our Complaint Policy and Procedure


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