Hume provides homes and services to over 4,000 customers across Western Sydney.
Hume chooses to use the term 'customer' for our tenants and applicants, The terminology recognises the role of customers in directing services, influencing policy and having a genuine role in determining practice. It embeds respect and engenders our front line workers with an ethos of customer choice, ensuring the provision of high quality customer service.
We are committed to delivery positive social and affordable housing outcomes which are customer driven and customer focussed meeting the objectives set by Government and aligned with our Strategic Plan.
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